Business Process Management

Business Process Management (BPM) has seen high levels of adoption among large and medium scale enterprises as a management practice dedicated to driving core automation benefits such as cost efficiencies, faster time-to-market and improved customer service.

Our deep domain experience, process knowledge, and global best practices beyond just core workflow capabilities to deliver best-in-class services to clients.

With our BPM services, you can quickly automate business processes and increase productivity using proven workflow management tools and integration software packages. With extensive global experience across industries, we can create a flexible process platform tailored to your business needs.

Make your organization more agile, improve customer satisfaction and achieve operational savings — all at the same time.

Mericade’s end-to-end service offerings for the BPM practice include:

Business Process Implementation

We can help you begin your BPM efforts with a clear understanding of the issues and pitfalls integral to sustained process implementation. Processes, technology, and people are fundamental to process implementation. Our experts can help you on this journey of change.

Business Process Modeling

We identify your current business processes and business model; create new processes; execute and govern these processes using our BPM governance mechanism; and refine the deployed processes to match them to your stated requirements and business goals.

Process Optimization

To improve your business results and ensure that your BPM software solutions are fine-tuned to your dynamic business goals, we monitor and manage the processes deployed in your enterprise.

Support & Maintenance

Our pool of BPM experts are trained to provide skilled support for and maintenance of your BPM engagements.


We provide comprehensive and cost-effective testing for BPM engagements using custom testing framework, alternatively, we can test your BPM implementation using a testing tool of your choice.